Zero Tolerance of Abusive Behaviour

Dalhousie Medical Practice tries at all times to deal with patients in a dignified and courteous manner. In return we expect that the same be shown to all staff at the health centre.

Whilst we understand that a visit to the doctors can be stressful or worrying, we will not tolerate aggression or abuse.

Any patient being threatening or abusive to any other person within the health centre may be removed from our practice list without further warning.