Rights and Responsibilities of Patients

You have the right to be:

  • treated with dignity and courtesy
  • given a choice in your care whenever possible
  • given the opportunity to ask questions about your treatment and to refuse treatment if you so wish
  • given as much information as you wish about your condition so that you feel able to take part in decisions about your treatment
  • given access to your medical records (within the terms of the Data Protection Act 1998)
  • offered an interpreter if necessary
  • assured that all information given to our staff will be treated as confidential
  • given a choice about taking part in research trials and student teaching
   
You are responsible for:
  • making and keeping appointments
  • notifying the surgery as soon as possible if you are unable to keep your appointment
  • contacting the surgery to check on results of tests
  • ordering repeat prescriptions in adequate time
  • informing the practice of any change of name, address or telephone number
  • turning off mobile phones when attending appointments
  • behaving in an acceptable manner